Wednesday, October 3, 2012

How to change consumer mobile in Sundrop


Many times consumers may want to change their mobile number…below is a quick guide on how to just that….
  1. Changing a consumers Mobile Number
  2. Log into your dashboard
  3. Select Virtual Terminal
  4. Enter in new number
  5. Go to Manager Tab
  6. Enter in old phone number in transfer credits from
  7. Select Transfer Credits


Remove a consumers Mobile Number
  1. Once you have complete the transfer you will want to delete the old number
  2. Query old number
  3. Go to Manager Tab
  4. Select Delete

The customer is now removed from your subscriber list



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